Techniques and Methods for Conducting a Front End Analysis

Extant Data Analysis

San Diego State University

Analysis of records and files collected by an organization reflecting actual employee performance and its results
(e.g., sales figures, attendance figures, call-backs for repair, employee evaluations.)

Online Focus

Definition and techniques of extant data analysis from Online Focus Inc.

Criterion-Referenced Tests

NCREL, North Central Regional Educational Laboratory

Focus Groups
Needs Focus Group Protocol
Interviews

Needs Interview Protocol

Questionnaires

Needs Questionnaire

Computer Knowledge Questionnaire

Job Descriptions

University of Minnesota Duluth

At this site, scroll down to Section 6A for a discussion of job descriptions.

Standardized Tests

M.D. Angus and Associates Ltd.

Sample Test Questions from ACT

Performance Appraisals

Writing Center - 10 Tips for Effective Performance Appraisals, The Writing Center, Inc.

The Commerce of Content Manager's Toolkit:Communicating about Performance (Appraisals)

Performance Monitoring and Evaluation Tips

Observations

Observation Techniques for Performance Monitoring and Evaluation

HR Guide Job Analysis Methods of Observation

Brainstorming

University of Colorado

Mindtools

Customer/User Studies
Techniques for user studies from Online Focus
Work Samples
Using work samples as tests to hire personnel
Survey

What is a survey?

Seventh Grade Student Survey, Sidney Lanier Middle School

Front End Analysis