| Perform a Front End Analysis |
(1) Four types of analyses, and (2) The techniques and methods for conducting them
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| Determine if it is a training/incentive/organizational problem. That is, identify who has the performance problem (management/workers; faculty/learners), the cause of the problem, and appropriate solutions. |
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| Accommodate organizational climate, physical factors, and socio-cultural climate to determine how these factors affect the problem. |
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| Identify learner/trainee/employee characteristics and individual differences that may impact on learning / performance, such as prior knowledge, personality variables, aptitude variables, and cognitive styles. |
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| Determine if an instructonal need exists by conducting a needs assessment using some combination of the following methods and techniques. |
| Techniques
and Methods for
Conducting a Front End Analysis |
| extant data analysis | criterion-referenced tests | focus groups | interviews | questionnaires |
| job descriptions | standardized tests | performance appraisals | observation | brainstorming |
| customer studies | work samples | survey | personnel records | case studies |
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